We take patients care very seriously and want people to feel they have been listened to and been managed appropriately when accessing The Centre Clinics. If you are not happy with the service you received, please contact the clinic you attended and we will be happy to discuss your concerns - either in person or via the telephone. Or you can access the Northern Devon Healthcare NHS Trust Compliments, Concerns and Complaints information by following this link.

 

We also encourage all patients attending our service to complete the 'Friends and Family Test' forms. These very short feedback questionnaires contain a few questions about whether you would recommend the clinic to someone you know. It also gives you an opportunity to make comments about the service you received on the day you attended.  These forms are present throughout the clinical areas and at reception - please ask a member of staff if you have difficulty locating a form to complete!

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